Family
Assistance
Get help when you need it most.
Family Assistance Services
Chicanos Por La Causa provides vulnerable communities with emergency hardship services and referrals. Under the Terri Cruz Family Assistance Program, these emergency services include APS and SRP utility assistance, funeral assistance, food box referrals, SNAP (Supplemental Nutrition Assistance Program) eligibility assistance and AHCCCS (Arizona Health Care Cost Containment System) referrals, as well as pandemic COVID-19- related resources.
These services are contingent upon funding availability, income verification, and COVID-19 qualifying factors as applicable by state, federal, and grant requirements.
Contact Information
Call (602) 805-1666 to speak to a specialist and schedule an appointment.
APS and SRP Utility Assistance
Call (602) 805-1666 to speak to a specialist and set an appointment.
How to apply
1. To request Utility Assistance, call the following number on a Monday, Tuesday or Wednesday between 9AM–12PM & 2PM-4PM: (602) 805-1666. Have your APS account number ready.) Calls are first come, first served. (If you do not have your account number or info, you will be asked to call again once you are ready.)
2. During the call, a prescreening will be conducted to determine your eligibility for an appointment. If deemed eligible, a list of documentation will be requested to confirm your eligibility, and an appointment will be set. (We offer both telephone and in-person appointments, depending on location.)
Eligibility Requirements & Documents
Utility Crisis Bill Assistance
Call (602) 805-1666 to schedule an appointment (Mon-Fri) | 8:30 AM 1PM -4:30 PM) Closed 12PM - 1PM
1008 E. Buckeye Rd, Ste. 125, Phoenix, AZ 85034
Eligibility Requirements & Documents
Under the Terri Cruz Family Assistance Program, these emergency services include APS and SRP utility assistance, funeral assistance, food box referrals, SNAP (Supplemental Nutrition Assistance Program) eligibility assistance and AHCCCS (Arizona Health Care Cost Containment System) referrals all contingent upon available funding.
We do not have Rental Assistance funds.
Office Hours: (At this time, by appointment)
Tuesdays, Wednesdays & Thursdays
9:00AM - 4:30PM (closed for lunch 12PM-1PM)
1008 E. Buckeye Rd Ste. 125
Phoenix, AZ 85034
Contact Us:
(602) 805 - 1666
Option #1: APS/SRP Assistance Hotline
Option #2: Family Assistance Office
Rental Assistance and other Utility Assistance resources